This program has been approved for 3 general credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about re-certification, please visit the HRCI website at www.hrci.org.

Online Registration Program Rates: General Public: $295.00 Dallas HR and SHRM Members: $245.00 UD Students and Alumni: $195.00 In Transition: $145.00

Agenda: 8:00am - Check-in begins 8:30am - Session begins 12:00pm - Session ends

Location: University of Dallas Frisco Learning Center 7460 Warren Parkway Suite 100 Frisco, TX 75034

Business Leadership Academy Series

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Influencing Skills for Effective Leadership

December 2, 2009
8:30 a.m. - 12:00 p.m.

About the Program:

In this highly practical, fast-paced program, you will build and practice a five-step model for selling others on ideas and action plans relative to the Human Resources function in organizations. The focus of the program is upon gaining commitment from the target of the influencing effort, including your own manager and employees in support departments. You apply the steps to an actual situation requiring influence that you have been, or will be, involved in. This program will stress feedback and explore alternative strategies that you may implement on the job.

Upon completion of this seminar, you will:

• Use influencing as an alternative to power and authority
• Apply and demonstrate proficiency to gain commitment from others with fact-finding skills and influencing steps

Note: In this seminar, you will engage in practice sessions to develop your skills as an influencer. While the focus of this module is on selling in business circumstances, participants may apply the skills to any context they choose, where influencing is appropriate. You will be asked to bring with you to the session a specific situation that you wish to improve through enhancing your influencing skills.

About the Professor:

Karl J. Krayer, Ph.D. is the President of Creative Communication Network in Dallas; a full-service company offering workshops, speeches, presentations, training and custom consulting, and meeting facilitation for individuals, groups and organizations. He has more than twenty-five years experience in helping Human Resource professionals influence employees at all levels to accept ideas and action plans.

In his role as an adjunct faculty member, Karl teaches three MBA-level influencing and negotiation courses for the University of Dallas in the Graduate School of Management. He was named Adjunct Professor of the Year in 2009. Karl is a Past President of the Dallas Chapter of the American Society for Training and Development and was named its Professional of the Year in 1990. He served as President of the National Speakers Association of North Texas in 2002.