Human Resource Competency Development Program

The University of Dallas, in partnership with Dallas HR, has developed a series of educational programs for the HR professional based on the HR competency model developed by Dave Ulrich and Wayne Brockbank of the RBL Group and the Ross School of Business at the University of Michigan. Each semester, a series of courses will be offered that link specifically to one of the competencies outlined in this model.

“Influencing for Effective Leadership”

July 31, 2009
9:00 a.m. - 4:30 p.m.

Many scholars and professionals argue that the essence of effective leadership depends upon the ability to influence others. In this interactive and fast-paced program, explore how influencing, or "selling", differs from telling and coaching strategies. Discover how influence is effective in situations that vary depending upon the levels of power and authority held by the participants. Discuss the reasons that influencing is consistent with contemporary workplace practices that stress teamwork, collaboration, and cooperation. Learn the advantages of obtaining commitment to action plans rather than simple compliance. Build and practice a five-step model for influencing others applied to an actual situation where you may be or have been involved. Discover how to overcome objections to close a persuasive case successfully.

About our Speaker:

Karl J. Krayer received his Ph.D. from the University of Oklahoma, specializing in organizational communication. He is the President of Creative Communication Network, a full-service company offering speeches and presentations, training and custom consulting and meeting facilitation for individuals, groups and organizations.

Karl is a nationally renowned speaker, author, executive coach, and consultant who works with corporations and associations who want to assess and improve competency, teamwork and communication. He also provides informative, dynamic and entertaining presentations and workshops for small businesses that want to increase productivity and profitability.

Karl also serves as an Adjunct Faculty member in the University of Dallas Graduate School of Management, teaching courses in Human Behavior in Organizations, Leading Change, and Negotiation. Karl has presented addresses to conferences of more than 75 professional and academic associations and has written more than 25 articles in peer reviewed trade, industrial and academic publications.