Foolproof Formula for Having Uncomfortable Conversations
Presented by: Aleta Norris
Many people struggle with communication in the workplace.
This is especially true when faced with others’ poor performance or behavior,
differences of opinion and uncomfortable emotions. In fact, the most common
response to a difficult situation is to avoid it; to hope it will resolve
itself. Fool-Proof Formula for Having Uncomfortable Conversations addresses
this struggle. In this session, Aleta Norris, partner at Living As A Leader,
will discuss the natural and predictable human tendencies to default to avoidance
or to engage in disrespectful communication because of the pressure and stress
of the situation. These tendencies can be replaced with a step-by-step process.
At the end of the session attendees will be equipped with:
- Six steps to navigate through an uncomfortable
- A mindset that honors all parties involved
- The skills to minimize emotion in the
- A greater likelihood to arrive at a positive
- Commitment to high productivity
- Heightened accountability
- Preservation of the relationship
Living As A Leader
Aleta Norris is an expert leadership coach and trainer with 30 years of experience developing leaders. She is also a highly sought-after speaker for annual meetings, keynote engagements, panel discussions and networking groups. In 2002, Aleta, along with Nancy Lewis, co-founded Living As A Leader® to support the effectiveness of leaders at all levels of an organization. Today, Aleta oversees Living As A Leader’s sales and marketing activities.